Proxgy FAQ's

Here is some frequently Questions Asked by our users, Might be it will help you out to find your Query, if you still have any question, feel free to write us on info@proxgy.com

Proxgy App connects you the Proxgies near the location where you want them. When they arrive at the location, using your Proxgy app, you can control the camera movements and talk to your Proxgy.
In the beta phase, we go live in Delhi then Bangalore before we conquer the world. You will soon find a proxgy for almost every location globally very soon.
That is simple, you can download the Proxgy app from Google Playstore or App Store. You complete the registration and you can go to Book a Proxgy tab. You find the location where you want your Proxgy and once a Proxgy is assigned, you are all set.
Proxgies only accept Proxgy Coins. All you need to do is click on the Coins icon and add the coins to your wallet. The coins can be purchased using the online wallets, Credit/Debit cards.
If the delivery is being done by the retail outlet, the shipping charges are dependent on retail outlets and their delivery area. In case you want our Proxgies to deliver the items you may refer to the Schedule of charges prior to your booking on the app.
Of course, we would love that! You can become a Proxgy by submitting your details here . Our sourcing team will help you set up. Post the verification you will start getting your assignments.
Proxgy will be able to help you do everything that you would like him to do. However they are obligated to follow the Terms and Conditions. Please read our Terms and Conditions for more details.
We have taken care of your Privacy. We do not share your video or mobile number with the Proxgy.
We know networks can be a spoil sport sometimes. To ensure your call continuity we have provided you and your Proxgy the option to reconnect if there is an unfortunate network outage. Your app will show you a reconnect button once the call is dropped. Simply click on it and reach out to an area with network coverage.
Proxgy Coins is the virtual currency that you use for paying your Proxgy.
Yes, all Proxgies are human and you are connected to them using our Proxgy App.
Currently no. But I am sure bots would not mind bringing this amazing experience to you. I think it is a great idea though. Thank You!
There are things which are beyond anyone’s control, traffic being one. At least now you know exactly how bad it is. You got your eyes on it too.
Not really, you may mute your mic & speaker and enjoy the beautiful sunset, sunrise or the scenic view from our smart helmet.
All you need to do is click on the Coins icon and add the coins to your wallet. The coins can be purchased using the online wallets, Credit/Debit cards
We are sorry we kept you waiting. We appreciate your patience; we shall connect with you as soon as we operate in your area.
<<<<<<< Updated upstream We would love that. Please click here to send them the invite. Thank you again! ======= We would love that. Please click here to send them the invite. Thank you again! >>>>>>> Stashed changes
Smart move. To register your business on Proxgy simply click here and give your details. Our Hustlers will help you set up your business account.
The Proxgy charges are displayed in our schedule of charges which you can view while you make the booking.
Ideally our Proxgies are driven by the Terms and Conditions. Kindly refer to our T&C for details. In case you think this needs to be escalated, please contact us here.
N/A
The recording on the Proxgy app is limited to video recording policies of the locations. Proxgy app has the option for recording and taking the photograph using our smart helmet.
You need to select the location on your ‘Book A Proxgy’ screen and you will be able to see the available Proxgies on the screen and their charges.
Taking pictures and snapshots may be limited as per the policies of the location selected. Proxgy app has the option for recording and taking the photograph using our smart helmet.
We work round the clock to keep your connections private and secure.
We have taken care of your Privacy. We do not share your video or mobile number with the Proxgy.
We have taken care of your Privacy. We do not allow the calls or videos to be seen or saved by our Proxgies.
We regret the issue. Kindly log out and re login on the app.
We regret the issue. Kindly log out and re login on the app.
Yes, we are! Please check out our Career section for more details.
We regret the issue. Kindly cancel this booking and you can book another Proxgy. We will make sure that this does not happen again.
There are things which are beyond anyone’s control, Rain being one. At least now you know exactly how heavy the rains are. You got your eyes on it too.
We have taken care of your Privacy. We do not share your video or mobile number with the Proxgy.
This is the feature is available on Proxgy Pro, Proxgy Luxe & Proxgy Extend only.
Our Invoice is divided in 3 sections, 1st Proxgy Charges of Time & Travel Distance 2nd the Cost of the Goods purchased & 3rd Applicable Taxes.
You may send in your queries through Contact Us and we will be glad to assist you.
Of Course! If you are a registered Proxgy, click on upgrade and you will be able to order the Smart Helmet. In case you want a Smart Helmet for your personal use please click here.
Ohh… Please click here to reach our Support Desk for helmet.
We are expanding fast and covering new locations every day. Please go ahead leave your details on our page so that we take up your city soon.
It has something to do with a VR google. We will reveal that soon. Stay tuned.
The Proxgy Pro is a patented Smart Helmet. The Pro Proxgies wear those specially designed helmets to provide you an immersive 360-degree view on your Proxgy App. Go ahead try it out and feel the difference.
Proxgy Lite is an experience based on mobile to mobile connection. The Lite Proxgies use their phones to provide you an immersive 360-degree view on your Proxgy App. Go ahead try it out.
It has something to do with a Drone. We will reveal that soon. Stay tuned.
In case you are looking for investment opportunity in Proxgy, please leave your details in Contact Us and our Investor Relations team will reach out to you soon.
Usually Proxgies do not cancel the booking once they have accepted one. While we look at why that cancellation happened, we request you to go ahead and make a fresh booking and we will ensure that one to be amazing.
Of course, you can. If you cancel before your request has been accepted or within 3 minutes of acceptance of the request there are no charges. However, if the cancellation is done beyond that window, you will be charged for the minimum Duration of the booking.
You will be able to change your account details, phone number, addresses, edit language preferences etc in My Profile section. If you are a Proxgy, these changes will be done post verification.
You will be able to change your account details, phone number, edit language preferences etc in My Profile section. If you are a Proxgy, these changes will be done post verification.
The Proxgy will be able to converse in their local language and English.
Yes, you can redeem your purchased coins only and the redeemed amount will be credited the same account through which the payment was made.
Do let us know how much you liked the tour.
No, you can only use Proxgy Coins for availing the various services on Proxgy App. You cannot transfer them to anyone else. You can only redeem them to your account if you have earned them from a Proxgy event or service.
We encourage everyone irrespective of their gender, caste, colour, nationality, beliefs etc to be on Proxgy and earn part time or full time.

© Proxgy LLP. 2020